@inproceedings{SchuhWinterGrefrathetal.2023,
  author    = {G{\"u}nther Schuh and Cord-Philipp Winter and Christian Grefrath and Philipp Jussen},
  title     = {Success Factors for Remote Service Systems},
  booktitle = {Engineering Asset Management 2011. Proceedings of the Sixth World Congress on Engineering Asset Management},
  editor    = {Jay Lee and Jun Ni and Jagnathan Sarangapani and Joseph Mathew},
  pages     = {385 -- 393},
  doi       = {10.1007/978-1-4471-4993-4_34},
  url       = {https://link.springer.com/chapter/10.1007/978-1-4471-4993-4_34},
  year      = {2023},
}