@techreport{OptehostertKasselmann2020,
  author    = {Felix Optehostert and Sebastian Kasselmann},
  title     = {Analytics for Innovation - Einsatz von Business-Analytics-Methoden zur Entwicklung von After-Sales-Dienstleistungen im Maschinenbau},
  institution = {FIR e. V. an der RWTH Aachen},
  pages     = {141},
  year      = {2020},
}