TY  - CHAP
A1  - Jussen, Philipp
A1  - Heeg, Katharina
A2  - Maleshkova, Maria
A2  - Kühl, Niklas
A2  - Jussen, Philipp
T1  - Introduction to Smart Service Design
T2  - Smart Service Management: Design Guidelines and Best Practices
N2  - This chapter examines the question of the contribution of smart services for companies and the implications this has for the management of these business models. The chapter starts by outlining the different terminology used to describe smart services and introduces a business-driven view on the digitalization strategy of a company. The characteristic features of digital business models are explained as well as their implications for the management of smart service organizations. [https://link.springer.com/chapter/10.1007/978-3-030-58182-4_4]
KW  - Digitalisierung
KW  - Geschäftsmodell
KW  - Smart Services
KW  - smart services
KW  - Digitalisierung
KW  - Geschäftsmodell
KW  - business model
KW  - digital business model
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/2765
UR  - https://link.springer.com/chapter/10.1007/978-3-030-58182-4_4
SN  - 978-3-030-58181-7
SN  - 978-3-030-58184-8
SN  - 978-3-030-58182-4
SP  - 35
EP  - 44
PB  - Springer
CY  - Cham [u. a.]
ER  -