@book{Schrank2023,
  author    = {Regina Schrank},
  title     = {KVD-TrendRadar},
  edition   = {1},
  series    = {Fakten und Trends im Service 2021},
  editor    = {Carsten Neugrodda and G{\"u}nther Schuh and Volker Stich and Lennard Holst},
  isbn      = {978-3-943024-49-4},
  year      = {2023},
}