TY - CONF A1 - Clemens, Florian A1 - Özdemir, Hasan Hüseyin A1 - Schuh, Günther A2 - Herberger, David A2 - Hübner, Marco T1 - Identification of Text Mining Use Cases In Manufacturing Companies T2 - Proceedings of the Conference on Production Systems and Logistics: CPSL 2023-2 N2 - Manufacturing companies face the challenge of managing vast amounts of unstructured data generated by various sources such as social media, customer feedback, product reviews, and supplier data. Text-mining technology, a branch of data mining and natural language processing, provides a solution to extract valuable insights from unstructured data, enabling manufacturing companies to make informed decisions and improve their processes. Despite the potential benefits of text mining technology, many manufacturing companies struggle to implement use cases due to various reasons. Therefore, the project VoBAKI (IGF-Project No.: 22009 N) aims to enable manufacturing companies to identify and implement text mining use cases in their processes and decision-making processes. The paper presents an analysis of text mining use cases in manufacturing companies using Mayring's content analysis and case study research. The study aims to explore how text mining technology can be effectively used in improving production processes and decision-making in manufacturing companies. KW - data mining KW - text mining KW - manufacturing company KW - use case modeling KW - text data KW - rev Y1 - 2023 UR - https://epub.fir.de/frontdoor/index/index/docId/3291 UR - https://www.repo.uni-hannover.de/handle/123456789/15361 SN - 2701-6277 N1 - We would especially like to thank the user committee for attending several interviews and providing us with insights and feedback that helped to shape our research. Moreover, we would like to express our gratitude to the Federal Ministry for Economic Affairs and Climate Action for their support of VoBAKI (IGF-Project No.: 22009 N). The project is supported by Federal Ministry for Economic Affairs and Climate Action based on a decision of the German Bundestag. PB - publish-Ing. CY - Hannover ER -