@inproceedings{HolstSchuhStich2023,
  author    = {Lennard Holst and G{\"u}nther Schuh and Volker Stich},
  title     = {Reference Data Model For Customer Success Management In The Subscription Business Of Manufacturing Companies},
  booktitle = {Proceedings of the Conference on Production Systems and Logistics: CPSL 2023},
  editor    = {D. Herberger and M. H{\"u}bner and Volker Stich},
  series    = {Findings From The German Manufacturing Industry},
  pages     = {935 -- 944},
  year      = {2023},
}