TY  - CONF
A1  - Zielenbach, Franziska
A1  - Schröer, Tobias
A1  - Stich, Volker
A2  - Herberger, D.
A2  - Hübner, M.
A2  - Stich, Volker
T1  - Customer Perspective On The Purchase and Use Of Sustainable And Innovative Furniture In A Co-Creation Process
T2  - Proceedings of the Conference on Production Systems and Logistics: CPSL 2023
N2  - For developing a European industrial cooperation and involvement in the furniture industry, the international research project INEDIT conducted a survey for furniture customers. By finding out the needs and wishes of the customer regarding innovative products and the production process the project will establish a new way for designing and producing furniture. Within INEDIT a platform is built on which customized, technologically innovative and sustainable furniture can be created and produced in a co-creation process. The furniture industry should thus become significantly more flexible, transparent and sustainable. Following the "do-it-together" approach, a business ecosystem will be generated which creates added value not only for customers but also for designers, suppliers and manufacturing companies. In order to involve the customer even more actively in the design process and the production, the platform will provide access to a mix of digital and physical services and is linked to all other stakeholders in the value chain. To match the platform and the process to the needs, wishes and demands of the customer an anonymous survey with 300 participants was developed and conducted. By analyzing the survey, important factors were found for buying and for using furniture considering new technological inventions (e.g. 3D-printing or smart objects), sustainability of the products and the production process. Furthermore, the potential customer-group and their usage of the do-it-together process and additional activities can be tightened.
KW  - Co-Creation
KW  - Do-it-together
KW  - Customer Perspective
KW  - Innovative Furniture
KW  - Furniture Production Process
KW  - rev
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/2530
UR  - https://www.repo.uni-hannover.de/handle/123456789/13585
SP  - 570
EP  - 579
PB  - publish-Ing.
CY  - Hannover
ER  -