@phdthesis{Holst2022,
  author      = {Lennard Holst},
  title       = {Referenzmodell f{\"u}r das Customer-Success-Management im Subskriptionsgesch{\"a}ft des Maschinen- und Anlagenbaus},
  type        = {doctoralthesis},
  pages       = {XX, 266 S.},
  year        = {2022},
}