@misc{Leiting2022,
  author    = {Tobias Leiting},
  title     = {Digitale Customer-Journey im B2B-Umfeld},
  booktitle = {Service Today},
  volume    = {33},
  number    = {2},
  issn      = {1869-3024},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {74 -- 75},
  year        = {2022},
}