@misc{SchrankGruetzke2023, author = {Regina Schrank and David Gr{\"u}tzke}, title = {Konsequente Kundenorientierung als Erfolgsgarant/Consistent Customer Orientation as a Guarantee for Success}, booktitle = {UdZ - The Data-driven Enterprise}, volume = {3}, number = {1}, issn = {2748-9779}, institution = {FIR e. V. an der RWTH Aachen}, type = {contributiontoperiodical}, pages = {24 -- 27}, year = {2023}, }