TY - CONF A1 - Müller, Jonas A1 - Schuh, Günther A1 - Nahr, Brian A1 - Hoeborn, Gerrit A1 - Stich, Volker T1 - Understanding Business Analytics T2 - 2022 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD) N2 - The successful use of Business Analytics is increasingly becoming a differentiating competitive factor. The ability to extract data-driven insights and integrate them into decision-making is becoming growingly important. The underlying technologies are evolving exponentially, the value proposition differs from simple descriptive applications to automated decision-making. Existing approaches found in literature and practice to classify those levels only insufficiently mark down the boundaries between the different technology levels. As a consequence, it is often unclear which characteristics of the technology interact with the working environment, which can be described as a socio-technical system. Using a systematic literature review, this paper identifies the characteristics of Business Analytics and delineates three types of Business Analytics based on case studies. Thus, a starting point for the socio-technical system design and optimization for the use of Business Analytics is created. KW - rev Y1 - 2023 UR - https://epub.fir.de/frontdoor/index/index/docId/2392 UR - https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10041874 SN - 978-1-6654-7027-8 SN - 978-1-6654-7028-5 SN - 2159-5119 SN - 2372-7268 PB - IEEE ER -