TY  - UNPD
A1  - Frank, Jana
A1  - Faulhaber, Marcel
A1  - Duscheck, Frank
A1  - Auer, Daniel
A1  - Gerdes, Theresa
T1  - [Joint Study] How resilient is your service and product business?
N2  - Industrial manufacturers faced and mastered several economic challenges and disruptive changes in the past. In particular, changes to business models emerge very slowly, whereas crises such as the banking crisis or covid-19 outbreak lead to significant short-term effects and are difficult to manage.
Over the past year, the world experienced an unprecedented form of disruption due to the global covid-19 pandemic. Compared to former economic crises, the implications of social distancing, lockdowns, and supply chain shortages triggered a rapid economic and societal disruption at a global scale, which impacted all sectors and levels of society. 
For a holistic understanding of the impact of the current and former crises on industrial manufacturers, the Institute for Industrial Management at RWTH Aachen and BearingPoint conducted a survey as well as expert interviews to investigate the scope and type of affects for industrial manufacturers with a strong focus on service business. Based on this a framework to successfully address these new challenges and – also – opportunities was developed.
KW  - Business model
KW  - Manufacturing
KW  - Resilience
KW  - Service
KW  - Crisis management
KW  - Business model
KW  - Manufacturing
KW  - Resilience
KW  - Service
KW  - Crisis management
Y1  - 2022
UR  - https://epub.fir.de/frontdoor/index/index/docId/1477
ER  -