@misc{FrankHolper2020,
  author    = {Jana Frank and Christian Holper},
  title     = {Smart Services: Chancen und Herausforderungen},
  booktitle = {MC-report},
  volume    = {7},
  number    = {1},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {4 -- 6},
  year        = {2020},
}