@misc{LeitingDefer2022,
  author    = {Tobias Leiting and Florian Def{\`e}r},
  title     = {Vertrieb von Smart Services},
  booktitle = {Service Today},
  volume    = {33},
  number    = {3},
  issn      = {1869-3024},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {66 -- 67},
  year        = {2022},
}