@misc{Gudergan2022,
  author    = {Gerhard Gudergan},
  title     = {Dienstleistungsmanagement am FIR},
  booktitle = {UdZ - Unternehmen der Zukunft},
  volume    = {10},
  number    = {2},
  issn      = {1439-2858},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {contributiontoperiodical},
  pages     = {4 -- 6},
  year        = {2022},
}