@misc{BirtelHarlandHolstetal.2020,
  author    = {Frederick Birtel and Tobias Harland and Lennard Holst and Jana Frank and Florian Def{\`e}r},
  title     = {[Whitepaper] Lean Services 4.0 [dt.]},
  institution = {FIR e. V. an der RWTH Aachen},
  type      = {workingpaper},
  pages     = {32},
  year        = {2020},
}