@inproceedings{GoetzenvonStammConradetal.2023,
  author    = {Rafael G{\"o}tzen and John von Stamm and Ruben Conrad and Volker Stich},
  title     = {Understanding the Organizational Impact of Robotic Process Automation: A Socio-Technical Perspective},
  booktitle = {PRO-VE 2022: Collaborative Networks in Digitalization and Society 5.0. IFIP Advances in Information and Communication Technology book series (IFIPAICT); Vol. 662},
  pages     = {106 -- 114},
  doi       = {10.1007/978-3-031-14844-6_9},
  url       = {https://link.springer.com/chapter/10.1007/978-3-031-14844-6_9},
  year      = {2023},
}