@incollection{SchuhGudergan2023, author = {G{\"u}nther Schuh and Gerhard Gudergan}, title = {Einf{\"u}hrung und Grundlagen des Managements industrieller Dienstleistungen}, booktitle = {Management industrieller Dienstleistungen}, editor = {G{\"u}nther Schuh and Gerhard Gudergan and Achim Kampker}, isbn = {978-3-662-47255-2}, doi = {10.1007/978-3-662-47256-9_1}, url = {https://link.springer.com/chapter/10.1007/978-3-662-47256-9_1}, year = {2023}, }