TY - CONF A1 - Senderek, Roman A1 - Kuntz, Jan A1 - Stich, Volker A1 - Frank, Jana A2 - Ameri, Farhad A2 - Stecke, Kathryn E. A2 - von Cieminski, Gregor A2 - Kiritsis, Dimitris T1 - Smart Service Engineering T2 - Advances in Production Management Systems. Production Management for the Factory of the Future: IFIP WG 5.7 International Conference, APMS 2019, Austin, TX, USA, September 1–5, 2019, Proceedings, Part I N2 - In our digitalized economy, many traditional service engineering models lack flexibility, efficiency and adaptability. As today’s market differs significantly from the market of the late 20th century, service engineering models must meet different requirements today than they had to meet in the past. The present paper starts off by providing an overview of the requirements that modern service engineering models need to fulfill in order to succeed in today’s economic environment. Afterwards, three promising models that meet several of these requirements will be introduced. T3 - IFIP advances in information and communication technology - 566 KW - Smart services KW - Service engineering KW - Requirements Y1 - 2023 UR - https://epub.fir.de/frontdoor/index/index/docId/2555 UR - https://link.springer.com/chapter/10.1007/978-3-030-30000-5_82 SN - 978-3-030-29999-6 SN - 978-3-030-30002-9 SN - 978-3-030-30000-5 SN - 1868-4238 SN - 1868-422X SP - 674 EP - 681 PB - Springer CY - Cham [u. a.] ER -