@incollection{SchuhStueer2023, author = {G{\"u}nther Schuh and Philipp St{\"u}er}, title = {IT-Systeme f{\"u}r das Management industrieller Dienstleistungen}, booktitle = {Management industrieller Dienstleistungen}, editor = {G{\"u}nther Schuh and Gerhard Gudergan and Achim Kampker}, isbn = {978-3-662-47255-2}, doi = {10.1007/978-3-662-47256-9_11}, url = {https://link.springer.com/chapter/10.1007/978-3-662-47256-9_11}, year = {2023}, }