TY  - CONF
A1  - Kampker, Achim
A1  - Frank, Jana
A1  - Emonts-Holley, Roman
A1  - Jussen, Philipp
A2  - Moon, Ilkyeong
A2  - Lee, Gyu M.
A2  - Park, Jinwoo
A2  - Kiritsis, Dimitris
A2  - von Cieminski, Gregor
T1  - Development of Maturity Levels for Agile Industrial Service Companies
T2  - Development of Maturity Levels for Agile Industrial Service Companies
N2  - Industrial service is currently undergoing tremendous changes, largely driven by the development of new technologies, in particular the advancing digitalization. Never before have organizations had more comprehensive and insightful data assets - and never before have the opportunities to fully exploit this potential been better. However, most companies are unaware of how they can make use of this potential and which development steps are necessary to react to the current situation. To change this, a maturity-based approach was developed which describes four development stages of an industrial service company from a technological, organizational and cultural point of view. The maturity model makes it possible to develop a digital roadmap that is tailormade to each company, which helps to introduce Industrie 4.0 and transform industrial service companies into learning, agile organizations.
T3  - IFIP advances in information and communication technology - 536 
KW  - Servicemanagement
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/2300
SN  - 978-3-319-99706-3
SP  - 11
EP  - 19
PB  - Springer
CY  - Cham
ER  -