TY  - CONF
A1  - Schuh, Günther
A1  - Grefrath, Christian
A2  - RESER Conference Papers, 
T1  - Evaluation of complexity costs for industrial services by means of a heuristic approach
T2  - Finding Growth through Service Activities in Barren Times
N2  - As industrial service portfolios grow, many companies overlook the implications of their business operations: rising complexity and resulting complexity costs. One reason are nonexistent tools that help service managers to decide in planning phases with an adequate effort about the implications that variety and complexity decisions have on the complexity costs of their portfolio. This paper depicts the challenges service companies have to face in this context and presents a concept of a heuristic approach to evaluate the complexity costs for industrial services. The concept is being developed in strong cooperation with industrial partners.
KW  - industrielle Dienstleistungen
KW  - Komplexität
KW  - Heuristik
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/2738
PB  - RESER Conference Papers
CY  - Aix en Provence, Frankreich
ER  -