TY  - CONF
A1  - Schuh, Günther
A1  - Gudergan, Gerhard
A1  - Feige, Boris Alexander
A1  - Buschmeyer, Achim
A1  - Krechting, Denis
A2  - Boucher, Xavier
A2  - Brissaud, Daniel
T1  - Business Transformation in the manufacturing industry
T2  - PSS, industry transformation for sustainability and business. Proceedings of the 7th CIRP Conference on Industrial Product-Service Systems
N2  - Companies in the manufacturing industry are shifting towards a more service-oriented business model. One major challenge of this transformation is the information exchange between the different stages of the product-service-lifecycle.
We extend the existing body of knowledge by conducting an empirical study in the German manufacturing industry, addressing the cause-effect relationship between 1) information gathering over the product-service-lifecycle, 2) data analytics 3) interpretation and use of new information and 4) distribution of new product related information and the impact of these four aspects on performance.
The analysis reveals five different success factors with a significant impact on innovation and operation excellence. The implications from our research can help to develop new and more practical oriented Lifecycle-Product-Service-System approaches on the one hand. On the other hand it enables companies to focus on activities leading to higher service efficiency. Creating new stimuli will transform their existing business model to a more service-oriented one.
T3  - Procedia CIRP - 30 
KW  - business transformation
KW  - servitization
KW  - service lifecycle management
KW  - success factors
KW  - Erfolgsfaktor
Y1  - 2023
UR  - https://epub.fir.de/frontdoor/index/index/docId/2690
SN  - 2212-8271
SP  - 335
EP  - 340
PB  - Elsevier
CY  - Amsterdam [u. a.]
ER  -