TY - CONF A1 - Schuh, Günther A1 - Berbner, Jochen A1 - Lorenz, Bert A1 - Franzkoch, Bastian A1 - Winter, Cord-Philipp A2 - Jinji, Gao A2 - Lee, Jay A2 - Ni, Jun A2 - Ma, Lin A2 - Mathew, Joseph T1 - Reliability practices leads to better performance T2 - Proceedings of the 3rd World Congress on Engineering Asset Management and Intelligent Maintenance Systems (WCEAM-IMS 2008) N2 - One of the major tasks of operations managers is to boost uptime while simultaneously keeping budget. To meet this challenge they discover reliability-based management as strategic factor to improve performance. But which parameters are the key to “reliability excellence” and drive a company’s performance? What are the relevant levers to pull in reliability-based management? To answer these questions McKinsey & Company partnered with Aachen University to launch a global reliability survey in process industries. Objective of the initiative is to provide a statistically proven picture of key factors that drive maintenance and reliability excellence. Furthermore benchmarks and best practices concerning overall operational performance will be identified. The study is based on a questionnaire-based approach which addresses all relevant departments within a company, complemented by best practice analyses. This paper provides results of the survey. The results demonstrate that reliability pays off. Some unproven beliefs have been confirmed (e.g. a good reliability performance results in a low spare part inventory) but also surprises like a correlation between safety and performance were identified. The analysis also shows that structural differences like company size or geography do not influence reliability performance. KW - maintenance KW - performance KW - process industries KW - reliability KW - value based maintenance Y1 - 2023 UR - https://epub.fir.de/frontdoor/index/index/docId/3032 SP - 1366 EP - 1374 PB - Springer CY - Beijing [u. a.] ER -