TY - CONF A1 - Brauner, Philipp A1 - Runge, Simone A1 - Groten, Marcel A1 - Schuh, Günther A1 - Ziefle, Martina A2 - Yamamoto, Sakae T1 - Human Factors in Supply Chain Management T2 - Human Interface and the Management of Information: Information and Interaction for Learning, Culture, Collaboration and Business. 15th International Conference, HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings, Part III N2 - Human behavior in supply chains is insufficiently explored. Wrong decisions by decision makers leads to insufficient behavior and lower performance not only for the decision maker, but also for other stakeholders along the supply chain. In order to study the complex decision situation, we developed a supply chain game in which we studied experimentally the decisions of different stakeholder within the chain. 121 participants took part in a web-based supply chain game. We investigated the effects of gender, personality and technical competency on the performance within the supply chain. Also, learnability and the effect of presence of point-of-sale data are investigated. Performance depended on the position within the chain and fluctuating stock levels were observed in form of the bullwhip effect. Furthermore, we found that risk taking had an impact on the performance and that the performance improved after the first round of the game. [https://link.springer.com/chapter/10.1007/978-3-642-39226-9_46] T3 - Lecture Notes in Computer Science (LNISA) - Bd. 8018 KW - Supply Chain Management User Diversity Gamer types Human Behavior Beer Game Serious Gaming Y1 - 2023 UR - https://epub.fir.de/frontdoor/index/index/docId/2793 UR - https://link.springer.com/chapter/10.1007/978-3-642-39226-9_46 SN - 978-3-642-39225-2, 978-3-642-39226-9 SP - 423 EP - 432 PB - Springer CY - Berlin [u. a.] ER -