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Structural Model of Resources in Product Service Systems – A Prerequisite to Portfolio Design and Planning

  • Industrial companies face tremendous challenges to plan the resources needed to meet future market demands when implementing a PSS based solution portfolio. This paper deals with enhancing the PSS research landscape by presenting an approach to enable better resource-planning in PSS based businesses. In particular, a model is proposed which links resource structures with customer offerings. Linkages are implemented, which connect resources and their use in processes. The model contributes to better understand the complexity in resource structures and elements in the PSS and helps to better understand and describe the structural integration of resources in PSS. This is an important prerequisite for the planning of PSS and allows a qualitative and quantitative description of the service resources allocation enabling companies to build the competence needed to meet customer requirements. A case study based approach was applied for model development.

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Metadaten
Author:Günther Schuh, Marc Hübbers, Gerhard GuderganGND
Parent Title (English):Proceedings of the 2nd CIRP IPS2 Conference 2010
Publisher:Linköping University
Place of publication:Linköping
Editor:Tomohiko Sakao, Tobias Larson, Mattias Lindahl
Document Type:Conference Proceeding
Language:English
Date of Publication (online):2023/10/16
Date of first Publication:2010/04/14
Release Date:2024/05/06
Tag:Product Service Systems; Resources; Structural Model
First Page:317
Last Page:322
FIR-Number:SV5644
Name of the conference:CIRP IPS2 Conference 2010
place of the conference:Linköping, Schweden
Date of the conference:14.04.-15.04.2010
Institute / Department:FIR e. V. an der RWTH Aachen
Dienstleistungsmanagement
Dewey Decimal Classification:6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften