Development of an optimized 8D problem-solving process with the aim of reducing process lead times

  • The master thesis was written externally in "KOSTAL Automotive Electrical systems", an automotive supplier concern located in Lüdenscheid, Germany. The aim of the thesis is to reduce the leadtime in one of the company's complaint management processes - 8D problem solving process according to the requirements agreed between KOSTAL and its customers.

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Metadaten
Author:Shanmuga Prasanth Sekar
Referee:Günther Schuh, Volker Stich
Advisor:Markus Fischer
Document Type:Master's Thesis
Language:English
Date of Publication (online):2021/07/17
Date of first Publication:2018/08/08
Granting Institution:FIR e. V. an der RWTH Aachen, Fakultät 4: Maschinenwesen
Release Date:2021/11/25
Tag:8D; complaint management processes
FIR-Number:FIR 8699
Institute / Department:FIR e. V. an der RWTH Aachen
Dewey Decimal Classification:6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften