Wirtschaftlichkeitsbewertung von Chatbots im B2B-Kundenservice des Maschinen- und Anlagenbau
| Author: | Kong Ji-Hun |
|---|---|
| Place of publication: | Aachen |
| Referee: | Daniela Greven |
| Advisor: | Daniela Greven |
| Document Type: | Master's Thesis |
| Language: | German |
| Date of Publication (online): | 2023/06/16 |
| Date of first Publication: | 2023/03/09 |
| Granting Institution: | FIR e. V. an der RWTH Aachen, Fakultät 4: Maschinenwesen |
| Release Date: | 2023/09/12 |
| Page Number: | IX, 116 S. |
| Institute / Department: | FIR e. V. an der RWTH Aachen |
| Dewey Decimal Classification: | 6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften |
