Smart Service Engineering
- This chapter presents Smart Service Engineering as a development approach for a customer-centric and highly iterative development of smart services. It outlines the development of data-based services in an industrial context, starting with the development of a strategy, followed by the iteration of prototypes, and finally leading to the successful market launch.
| Author: | Benedikt Moser, Marcel Faulhaber |
|---|---|
| URL: | https://link.springer.com/chapter/10.1007/978-3-030-58182-4_5 |
| DOI: | https://doi.org/10.1007/978-3-030-58182-4_5 |
| ISBN: | 978-3-030-58181-7 |
| ISBN: | 978-3-030-58182-4 |
| Parent Title (English): | Smart Service Management: Design Guidelines and Best Practices |
| Publisher: | Springer |
| Place of publication: | Cham [u. a.] |
| Editor: | Maria Maleshkova, Niklas Kühl, Philipp Jussen |
| Document Type: | Part of a Book |
| Language: | English |
| Date of Publication (online): | 2023/02/07 |
| Date of first Publication: | 2021/01/27 |
| Release Date: | 2023/02/07 |
| First Page: | 45 |
| Last Page: | 61 |
| FIR-Number: | -FOLGT- |
| Institute / Department: | FIR e. V. an der RWTH Aachen |
| Dienstleistungsmanagement | |
| Dewey Decimal Classification: | 6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften |
| 6 Technik, Medizin, angewandte Wissenschaften / 65 Management, Öffentlichkeitsarbeit |
