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Smart Service Engineering

  • In our digitalized economy, many traditional service engineering models lack flexibility, efficiency and adaptability. As today’s market differs significantly from the market of the late 20th century, service engineering models must meet different requirements today than they had to meet in the past. The present paper starts off by providing an overview of the requirements that modern service engineering models need to fulfill in order to succeed in today’s economic environment. Afterwards, three promising models that meet several of these requirements will be introduced.

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Metadaten
Author:Roman SenderekGND, Jan KuntzGND, Volker StichORCiDGND, Jana FrankGND
URL:https://link.springer.com/chapter/10.1007/978-3-030-30000-5_82
DOI:https://doi.org/10.1007/978-3-030-30000-5_82
ISBN:978-3-030-29999-6
ISBN:978-3-030-30002-9
ISBN:978-3-030-30000-5
ISSN:1868-4238
ISSN:1868-422X
Parent Title (English):Advances in Production Management Systems. Production Management for the Factory of the Future: IFIP WG 5.7 International Conference, APMS 2019, Austin, TX, USA, September 1–5, 2019, Proceedings, Part I
Subtitle (English):Promising Approaches for a Digitalized Economy
Series (Serial Number):IFIP advances in information and communication technology (566)
Publisher:Springer
Place of publication:Cham [u. a.]
Editor:Farhad Ameri, Kathryn E. Stecke, Gregor von Cieminski, Dimitris Kiritsis
Document Type:Conference Proceeding
Language:English
Date of Publication (online):2023/05/04
Date of first Publication:2019/08/24
Release Date:2023/05/04
Tag:Requirements; Service engineering; Smart services
First Page:674
Last Page:681
FIR-Number:SV7702 / SV7497
Name of the conference:IFIP WG 5.7 International Conference, APMS 2019
place of the conference:Austin (TX)
Date of the conference:01.09.2019-05.09.2019
Institute / Department:FIR e. V. an der RWTH Aachen
Dienstleistungsmanagement
Dewey Decimal Classification:6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften

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