Development of Maturity Levels for Agile Industrial Service Companies
- Industrial service is currently undergoing tremendous changes, largely driven by the development of new technologies, in particular the advancing digitalization. Never before have organizations had more comprehensive and insightful data assets - and never before have the opportunities to fully exploit this potential been better. However, most companies are unaware of how they can make use of this potential and which development steps are necessary to react to the current situation. To change this, a maturity-based approach was developed which describes four development stages of an industrial service company from a technological, organizational and cultural point of view. The maturity model makes it possible to develop a digital roadmap that is tailormade to each company, which helps to introduce Industrie 4.0 and transform industrial service companies into learning, agile organizations.
| Author: | Achim KampkerGND, Jana FrankGND, Roman Emonts-Holley, Philipp JussenGND |
|---|---|
| ISBN: | 978-3-319-99706-3 |
| Parent Title (English): | Development of Maturity Levels for Agile Industrial Service Companies |
| Series (Serial Number): | IFIP advances in information and communication technology (536) |
| Publisher: | Springer |
| Place of publication: | Cham |
| Editor: | Ilkyeong Moon, Gyu M. Lee, Jinwoo Park, Dimitris Kiritsis, Gregor von Cieminski |
| Document Type: | Conference Proceeding |
| Language: | English |
| Date of Publication (online): | 2023/03/02 |
| Date of first Publication: | 2018/08/25 |
| Release Date: | 2023/04/20 |
| Tag: | Servicemanagement |
| First Page: | 11 |
| Last Page: | 19 |
| FIR-Number: | SV6996 |
| Name of the conference: | IFIP WG 5.7 International Conference, APMS 2018 |
| place of the conference: | Seoul, Korea |
| Date of the conference: | 26.08.2018-30.08.2018 |
| Institute / Department: | FIR e. V. an der RWTH Aachen |
| Dienstleistungsmanagement | |
| Dewey Decimal Classification: | 6 Technik, Medizin, angewandte Wissenschaften / 62 Ingenieurwissenschaften |
