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For developing a European industrial cooperation and involvement in the furniture industry, the international research project INEDIT conducted a survey for furniture customers. By finding out the needs and wishes of the customer regarding innovative products and the production process the project will establish a new way for designing and producing furniture. Within INEDIT a platform is built on which customized, technologically innovative and sustainable furniture can be created and produced in a co-creation process. The furniture industry should thus become significantly more flexible, transparent and sustainable. Following the "do-it-together" approach, a business ecosystem will be generated which creates added value not only for customers but also for designers, suppliers and manufacturing companies. In order to involve the customer even more actively in the design process and the production, the platform will provide access to a mix of digital and physical services and is linked to all other stakeholders in the value chain. To match the platform and the process to the needs, wishes and demands of the customer an anonymous survey with 300 participants was developed and conducted. By analyzing the survey, important factors were found for buying and for using furniture considering new technological inventions (e.g. 3D-printing or smart objects), sustainability of the products and the production process. Furthermore, the potential customer-group and their usage of the do-it-together process and additional activities can be tightened.
Manufacturing companies worldwide recognized the high potential of Industrie 4.0 in order to increasing production efficiency. Key benefits include creation of integrated systems, networked products and improvement of service portfolios. However, for many companies deriving and evaluating necessary measures to use Industrie 4.0 potentials represents a major challenge. This paper introduces the "acatech Industrie 4.0 Maturity Index" as an approach to meet this challenge. The development of multidimensional maturity model intents to provide companies an assessment methodology. The aim is to capture the status quo in companies in order to be able to develop individual roadmaps for the successful introduction of Industrie 4.0 and manage the transformation progressively.
This paper addresses the challenge of a systematic requirement-oriented configuration and selection of cyber physical systems (CPS) for SMEs. As the key technologies of realizing the digitalization and interconnection of production processes, manufacturing companies have realized the potential benefits brought by CPS. However, due to the
complexity and fast development of CPS technology, it is difficult for SMEs, which lack expertise and financial resources, to select the appropriate CPS technologies meeting both functional and financial requirements. To overcome the issue, an online matching platform is developed to let SMEs express their needs and assist them onceptualize
the individual CPS. This paper presents the matching methodology of the matching platform, which can not only match technical characteristics but also evaluate economic potentials. Then, it was demonstrated by a tracking and tracing use case in the end-of-line assembly of a small-sized German electric automobile manufacturer.
Feeding the growing world population is a scientific and economic challenge. The target variables to be optimised are the yield that can be produced on a given area and the reduction of the resources used for this purpose. High-wage countries are faced with the problem that the use of personnel is a significant cost driver. Developing countries, on the other hand, usually operate on much smaller field sizes, so that the work in the field is still strongly characterised by manual labour. One solution to meet these challenges is the use of smaller autonomous harvesting robots. These can be networked into a swarm of machines to work even larger fields. The networking of autonomous agricultural machines is a key use case for rural 5G networks. 5G technology can offer many advantages over older mobile communications standards and therefore make use cases more efficient or enable new ones. Various use cases are also conceivable in the field of agriculture, yet it is unclear how 5G networks can and must be specified for this purpose. In this paper, using the example of 5G-connected harvesters powered by swarm robotics, we present the challenges that have arisen and the specification that has been developed.
For most industries, Artificial Intelligence (AI) holds substantial potentials. In the last decades, the extent of data created worldwide is exponentially increasing, and this trend is likely to continue. However, despite the prospects, many companies are not yet using AI at all or not generating added value. Often, an AI project does not exceed its pilot phase and is not scaled up. The problems to create value from AI applications in companies are manifold, especially since AI itself is diverse and there is no ‘one size fits all’ approach. One often stated obstacle, why many AI projects fail, is a missing AI strategy. This leads to isolated solutions, which do not consider synergies, scalability and seldom result in added value for the company. To create a company-specific AI strategy with a top-down approach, a generic but holistic framework is needed. This paper proposes a strategic AI procedure model that enables companies to define a specific AI strategy for successfully implementing AI solutions. In addition, we demonstrate in this paper how we apply the introduced strategic AI procedure model on an AI-based flexible monitoring and regulation system for power distribution grid operators in the context of an ongoing research project.
A large number of product-accompanying services in the machinery and plant engineering industry is based on the cross-company exchange of data and information. By providing services, additional sales potential on the manufacturer side as well as far-reaching product and process advantages for appliers can be reached. However, the necessary cross-company exchange of information is nowadays limited due to a lack of trust in the interacting partner and the applicable existing technologies, which results in significant losses in the terms of business potential. The uncovering of this potential now seems to be made possible by the use of the Blockchain technology. Through the key factors security, immutability, transparency and decentralisation, it serves as an enabler for cross-company communication and product-accompanying services. The technological implementation of a Blockchain can take on a broad spectrum of attributes, which can lead to decisive restrictions for the execution of services. This justifies the necessity for a qualified and context-related assessment of service-types-individual specifications and the resulting requirements on the system. Within the scope of this paper, different types of product-accompanying services are identified and analysed regarding their requirements for a Blockchain-based machinery and plant connection. This can serve as a basis for a qualified and goal-oriented configuration of the Blockchain.
The quarrying industry, which largely consists of less digitized SMEs, is an integral part of the German economy. More than 95% of the primary raw materials produced are used by the domestic construction industry. Quarrying companies operate demand-oriented with short planning horizons at several locations simultaneously. Due to the low level of digitization and the reluctance to share data, untapped efficiency potential in data-based demand forecasting and capacity planning arises. The situation is aggravated by the fact that SMEs have a heterogeneous mobile machinery so as not to become dependent on individual suppliers, and that transport distances of over 50 kilometers are uneconomical due to high transport costs and low material values. Within the research project PROmining a data-centric platform which improves demand forecast accuracy and multi-site capacity utilization is developed. One of the core functionalities of this platform is an industry-specific demand forecasting model. Against this background, this paper presents a methodology for establishing this forecasting model. To this end, expected demands of secondary industry sectors will be analyzed to improve mid-term volume-forecasting accuracy for the local quarrying industry. The data-centric platform will connect demand forecasting data with relevant key performance indicators of multi-site asset utilization. Following this methodology, operational planning horizons can be extended while significantly improving overall production efficiency. Thus, quarrying businesses are enabled to respond to fluctuating demand volumes effectively and can increase their personnel and machine utilization across multiple quarry sites.
The manufacturing industry consumes 54% of global energy and attributes for 20% of global CO2 emissions, demonstrating the industry’s role as global driver of climate change. Therefore, reducing its carbon footprint has become a major challenge as its current energy and resource consumption are not sustainable. Industrie 4.0 presents a chance to transform the prevailing paradigms of industrial value creation and advance sustainable developments. By using information and communication technologies for the intelligent networking of machines and processes, it has the potential to reduce energy and material consumption and is considered a key contributor to sustainable manufacturing as proclaimed by the European Commission in the term “twin transition”. As organizations still struggle to utilize the potential of Industrie 4.0 for a sustainable transformation, this paper presents a framework to successfully align their own twin transition. The framework is built upon three key design principles (micro level: leverage eco-efficient operations, meso level: facilitate circularity and macro level: foster value co-creation) derived using case study research by Eisenhardt, and four structural dimensions (resources, information systems, organizational structure and culture) based on the acatech Industrie 4.0 Maturity Index. Eleven interconnected areas of action are defined within the framework and offer a holistic and practical approach on how to leverage an organization’s twin transition. Within the conducted research, the framework was applied to the challenge of information quality and transparency required for high-value secondary plastics in the manufacturing industry. The result is a digital platform design that enables information transactions for secondary plastics and establishes a circular ecosystem. This shows the applicability of the framework and its potential to facilitate a structured approach for designing twin transitions in the manufacturing industry.
In Germany’s transition to a more sustainable industrial landscape, electricity generated by wind turbines (WT) remains a mainstay of the energy mix. Operating and maintenance costs, which account for roughly 25% of electricity generation costs in onshore WTs make improvements of maintenance activities a key lever in the economic operation of WTs. Prescriptive maintenance is a possible approach for improved maintenance activities. It is a concept where asset condition data is used to recommend specific actions and has great potential for the operation of wind parks. However, especially small, but also large wind park operators, and maintenance service providers often struggle with the implementation of such a new maintenance approach. As a part of the research project ReStroK, a learning game has been developed to support the training and familiarization of maintenance technicians with the concepts and underlying principles of this maintenance approach. In this paper, the concept for the development of a learning game will be presented. Multiple scenarios for its usage and their corresponding requirements will be discussed and an overview over the game will be given.
Electricity generated by wind turbines (WT) is a pillar of the transition to renewable energy [1]. In order to economically utilize WTs, operating and maintenance costs, which account for 25% of total electricity generation costs in onshore WTs, are a focus of cost reduction activities [2]. A prescriptive maintenance approach can support in achieving this goal. Prescriptive maintenance is a maintenance approach, where asset condition data is collected and analyzed to recommend specific actions to prevent breakdowns and reduce downtimes. However, the processing and analysis of data is quite complex. Especially unstructured data (such as comments of service technicians in free text fields) is often left unused, as companies, mostly SMEs lack the capacity to carry out these analyses. In this work we propose an approach to utilize the information from service reports, maintenance reports as well as status records from SCADA systems for the development of a prescriptive maintenance approach to onshore WTs. To achieve this, an ontology was utilized in this approach to codify implicit knowledge of service technicians and aid in making unstructured data usable for further analysis. The ontology was used to link historical service and maintenance reports with status codes, thus enabling automated analysis. In interviews with WT topic experts and through further research, damage mechanisms and corresponding maintenance measures were identified and a measure catalogue was developed to support service and maintenance activities. The recognition of the root cause of problems allows for a prescriptive maintenance approach that recommends targeted actions to reduce downtimes and optimize maintenance activities, it also allows to effectively control the outcome of maintenance activities and optimize their execution.
Since 2016, the “Digital in NRW” Competence Centre has been supporting SMEs in the manufacturing industry in designing their individual digital transformation. With an Industry 4.0 maturity assessment, we define the status quo of SMEs, derive SME-specific measures from this, develop a digitalization roadmap and accompany the SME transformation. This paper presents the results of the four-year SME support. By analyzing the results of all maturity assessments, potential analysis and design workshops, we present the most frequent and most effective measures for a successful digital transformation of SMEs. The result of the paper is an action guideline for SMEs to initiate their own digital transformation based on formalized experience.
With big data-technologies on the rise, new fields of application appear in terms of analyzing data to find new relationships for improving process under-standing and stability. Manufacturing companies oftentimes cope with a high number of deviations but struggle to solve them with less effort. The research project BigPro aims to develop a methodology for implementing counter measures to disturbances and deviations derived from big data. This paper proposes a methodology for practitioners to assess predefined counter measures. It consists of a morphology with several criterions that can have a certain characteristic. Those are then combined with a weighting factor to assess the feasibility of the counter measure for prioritization.
Industrie 4.0 is changing the industrial landscape in an unanticipated way. The vision for manufacturing industries is to transform to an agile company, in order to react on occurring events in real-time and make data based decisions. The realization requires also new capabilities for the information management. To achieve this goal agile companies require taking measured data, analyzing it, deriving knowledge out of this and support with the knowledge their employees. This is crucial for a successful Industrie 4.0 implementation, but many manufacturing companies struggling with these requirements. This paper identifies the required capabilities for the information management to achieve a successful Industrie 4.0 implementation. [https://link.springer.com/chapter/10.1007/978-3-319-65151-4_3]
Increasing the energy efficiency and meanwhile avoiding unplanned maintenance breaks are keys for manufacturing companies to stay competitive in the future. This paper presents an energy saving and maintenance cost reducing approach for manufacturing environments. The approach describes first occurring types of energy wastage within manufacturing and characterizes them in more detail. Including additional external information, the significance of an identified on-going wastage can be determined. Based on the type of wastage and the significance; concrete recommendations for measures to prevent the wastage are delivered. The identified wastage facilitates detecting inefficient operating mode as well as wearing and malfunctioning at machines. By using complex event processing technologies realtime information can forwarded directly to the responsible persons to enable quick reactions to prevent energy wastage and unplanned downtimes. The paper presents an approach to identify detection and propose concepts for manufacturing enterprises. The information processing procedure is used for the implementation of two Use Cases.
Viable Production System for adaptable and flexible production planning and control processes
(2009)
High Resolution Supply Chain Management (HRSCM) aims at designing adaptable and flexible production planning and control (PPC) processes according to the needs of the company’s supply chain environment. To reach this goal a model for a Viable Production System (VPS) has been elaborated and is presented in this paper. Based on the Viable System Model (VSM) developed by Stafford Beer current production systems are analyzed in terms of integrity. With the gained knowledge a complete recursive framework of a VPS is developed. The framework allows the design of a decentralized production system that meets all requirements of a dynamic environment. Flexible and adaptable PPC processes can be developed for each identified subsystem of the VPS. Hence, further research focuses on the development of process and control loops in order to assure the application of the framework. Exemplarily the decentralised control loop for inventory management is elaborated in a case study.
Influenced by the high dynamic of the markets and the steadily increasing demand for short delivery times the importance of supply chain optimization is growing. In particular, the order process plays a central role in achieving short delivery times and constantly needs to evaluate the trade-off between high inventory and the risk of stock-outs. However, analyzing different order strategies and the influence of various production parameters is difficult to achieve in industrial practice. Therefore, simulations of supply chains are used in order to improve processes in the whole value chain. The objective of this research is to evaluate two different order strategies (t, q, t, S) in a four-stage supply chain. In order to measure the performance of the supply chain the quantity of the backlog will be considered. A Design of Experiments approach is supposed to enhance the significance of the simulation results.
Influenced by the high dynamic of the markets the optimization of supply chains gains more importance. However, analyzing different procurement strategies and the influence of various production parameters is difficult to achieve in industrial practice. Therefore, simulations of supply chains are used in order to improve the production process. The objective of this research is to evaluate different procurement strategies in a four-stage supply chain. Besides, this research aims to identify main influencing factors on the supply chain’s performance. The performance of the supply chain is measured by means of back orders (backlog). A scenario analysis of different customer demands and a Design of Experiments analysis enhance the significance of the simulation results.
Supply Chain Management delivers a considerable amount of ideas and methods to design the value stream. Each of these concepts may lead to significant cost reduction and higher service levels. But the same concept does not work for different customers and their diverse needs. Thus, a “one size fits it all” supply chain cannot lead to success. The key to overcome this obstacle is the hybrid supply chain. This paper outlines the application of hybrid system theory to supply chains. After a comprehensive overview of existing methods for the design of supply chains is given, a methodology for a customer-to-customer oriented supply chain design is presented. This approach adopts the hybrid system theory to supply chains which is in a nutshell that hybrid systems use the advantages of its subsystems to reach a superior result to one system alone. Concluding a case study illustrates the application of the methodology.
The industrial food production is currently caught between the increas-ing demands of numerous stakeholders, economic profitability and the challenges of digitization. A solution to face these various challenges can be seen in the aggregation of data into higher-value, independent data products that can be of-fered and sold on a buyer's market. Large amounts of heterogeneous data are already available in the value chain of the industrial food production, e.g. throughout the data-driven harvesting of primary products, further processing by interconnected production facilities and the information-intensive product distri-bution to end consumers. However, the data is usually only evaluated and used locally for the optimization of internal processes or, at the most, within compre-hensive partnerships. The purpose of this paper is to identify new revenue oppor-tunities for current and future players in the industrial food production by using data as an independent economic good (data products). For this purpose, scenar-ios for the development and use of data products via Industrial Internet of Things platforms are developed for a food technical reference process, the industrial chocolate production and its value chain. On this basis, examples for different types of data products and their value propositions are derived. The results can not only serve food producers and relevant stakeholders but all industrial produc-ers as an input for the future, yield-increasing orientation of their business models.
Digitalization is changing the industrial landscape in a way we did not anticipate. The manufacturing industries worldwide are working to develop strategies and concepts for what is labelled with different terms such as the Industrial Internet of Things in the USA or Industrie 4.0 in Germany. Many industrialized economies are driven by the production sector and this sector needs specific approaches and instruments to take up other than those approaches we know from start-ups and ventures coming from Silicon Valley and other places. In this paper, we demonstrate an appropriate approach to transform producing companies in a systematic and evolutionary approach.
In particular, the objective of this paper is to provide results from two initiatives which conceptually build upon each other and are of particular relevance for the production industry. First, we present a global survey on the state of implementation and the future perspectives of the concept Industrie 4.0 from 2016. Findings from this study have forced parts of the German industry to heavily invest into a common approach to accelerate change towards Industry 4.0 in order to stay competitive in worldwide economy. This approach is presented in a second part.
High Resolution Supply Chain Management aims to counteract the trend towards more and more centralised and rigid enterprises. Today, most companies strive to increase efficiency of business processes applying highly sophisticated, centralised planning approaches. These centralised approaches limit the companies’ ability to react flexibly and act adaptively due to external and internal turbulences. In today’s buyer’s markets companies usually try to bypass these turbulences keeping high levels of inventory resulting in a low overall efficiency. High Resolution Supply Chain Management tries to solve the problem at its root from a holistic perspective. Based on the Viable System Model developed by Stafford Beer a four-dimensional holistic production management system model, embedding an organisational structure view, an cause and action view, a control loop perspective and a decision making level has been elaborated. The basis of this model is the integration of all four perspectives into an interacting framework.
The technical development of the 5G mobile communication technology has been successfully completed. Now, vendor companies struggle with the analysis of industrial application and sales strategies as well as the development of business cases for their customers. Since this challenge is faced by many technology providers with innovative technologies in the “trough of disillusionment”, FIR’s information technology management has developed a methodology to bridge the gap, based on the example of 5G. This paper presents a methodology for identifying applications and defining business cases to select the most profitable ones. We also validate the methodology in the 5Gang research project.
In manufacturing, adherence to delivery dates is one of the main logistic goals. The production control department has to cope with short-term deviations from the planned route sheets. Because of unforeseen disruptions, e.g. machine breakdowns or shortage of material or personnel, in some situations, the promised delivery date to the customer is at stake. In practice, a fast and reasonable decision on how to deal with the delayed order is required. This decision process is often based on a qualitative analysis relying on the planner’s subjective assessment of a complex situation. To improve the quality of possible countermeasures this paper presents an application, which supports the decision process through a quantified analysis using real-time data from business application systems in combination with a simulation of the value stream. The developed app is part of the decision process and estimates the effect of selected countermeasures to accelerate a delayed order. Performance indicators illustrate the effect of the countermeasures on the specific order as well as the whole system. This approach empowers the planner to assess unforeseen situations and aims to improve the quality of the decision-making process. This paper describes the architecture of the application, its simulation ecosystem, the relevant data and the decision process to select the most effective countermeasures.
Since data becomes more and more important in industrial context, the question arises on how data-driven added value can be measured consistently and comprehensively by manufacturing companies. Currently, attempts on data valuation are primarily taking place on internal company level and qualitative scale. This leads to inconclusive results and unused opportunities in data monetization. Existing approaches in theory to determine quantitative data value are seldom used and less sophisticated. Although quantitative valuation frameworks could enable entities to transfer data valuation from an internal to an external level to take account of progress in digital transformation into external reporting. This paper contributes to data value assessment by presenting a four-part valuation framework that specifies how to transfer internal, qualitative to external, quantitative data valuation. The proposed framework builds on insights derived from practice-oriented action research. The framework is finally tested with a machine tool manufacturer using a single case study approach. Placing value on data will contribute to management’s capability to manage data as well as to realize data-driven benefits and revenue. [https://link.springer.com/chapter/10.1007/978-3-030-85902-2_19]
Many ERP systems support configurable materials. Due to an ever increasing number of product variants the benefits of this approach are well understood. However, these implementations are not standardized. In this article we propose a new standard interface for the exchange of configuration data. This would lead to further benefits as systems as Advanced Planning systems could better use manufacturing flexibility while web shops as Amazon could easily integrate manufacturers of complex products with much reduced implementation effort.
Smart Service Engineering
(2019)
In our digitalized economy, many traditional service engineering models lack flexibility, efficiency and adaptability. As today’s market differs significantly from the market of the late 20th century, service engineering models must meet different requirements today than they had to meet in the past. The present paper starts off by providing an overview of the requirements that modern service engineering models need to fulfill in order to succeed in today’s economic environment. Afterwards, three promising models that meet several of these requirements will be introduced.
Service Engineering Models
(2019)
Since the field of service engineering emerged in the late 20th century, the service industry has undergone drastic changes. Among the reasons for these changes is the increasing digitalization, which has made it difficult for companies to successfully develop new service offerings. While numerous service engineering models are available to provide guidance during the design of new services, many of them cannot keep up with the requirements of today’s economic environment. The present paper examines the requirements that service engineering models need to meet in order to be suitable guidelines for the digital age. To this end, the introduction illustrates how digitalization has changed the service industry. Afterwards, selected service engineering models and related norms are presented. Finally, a set of requirements for modern service engineering models derived from best practices from recent years is introduced.
Subscription business transforms traditional business models of machinery and plant engineering. Many manufacturing companies struggle to pull out the potential created by Industry 4.0 and make it economically usable. In addition to technological innovations, it is necessary to transform the business model. This leads to a shift from ownership-based and product-centric business models to outcome-based business models, which focus on the customer's value and thus realize a unique value proposition and competitive advantage – the outcome economy. Based on a case study analysis among manufacturing companies, this paper provides further clarification including a definition and constituent characteristics of subscription business models in machinery and plant engineering.
Aufgrund kürzer werdender Produktzyklen und steigender Produktvielfalt werden produzierende Unternehmen mit einer zunehmenden Anzahl von Produktanläufen konfrontiert. Ziel aktueller Forschungsaktivitäten ist es daher, anlaufintensive Unternehmen zu befähigen, verlässliche Produktionsprogramme in kurzer Zeit zu erstellen. Lerneffekte sollen genutzt werden können ohne Diversifikationseffekte zu vernachlässigen. Zur Erreichung dieser Zielsetzung wird ein Modell für eine kybernetische PPP bei Produktanläufen entwickelt.
In recent years supply chain participants are increasingly suffering the effects of disturbances in transportation supply chains. Both, dynamics in consumer demands and global supply chains lead to a growth in unplanned supply chain events. These can cause from rather manageable disturbances through to complete break-downs of transportation chains, resulting in high follow-up and penalty costs.
Consequently, concepts for an efficient supply chain disturbance management are needed, preferably with a real-time identification and reaction to disturbance events. Therefore in the following paper the research results of the German research project Smart Logistic Grids with the focus on designing an integrated model for the real-time disturbance management in transportation supply networks are presented. This includes the introduction of elaborated classification models for disturbances and action patterns as well as an associated costs and performance measurement system. Finally, a procedure model for the disturbance management is presented.
In the age of digitalization, manufacturing companies are under increased pressure to change due to product complexity, growing customer requirements and digital business models. The increasing digitization of processes and products is opening up numerous opportunities for mechanical engineering companies to exploit the resulting potential for value creation. Subscription business is a new form of business model in the mechanical engineering industry, which aims to continuously increase customer benefit to align the interests of both companies and customers. Characterized by a permanent data exchange, databased learning about customer behavior, and the transfer into continuous innovations to increase customer value, subscription business helps to make Industry 4.0 profitable. The fact that machines and plants are connected to the internet and exchange large amounts of data results in critical information security risks. In addition, the loss of knowledge and control, data misuse and espionage, as well as the manipulation of transaction or production data in the context of subscription transactions are particularly high risks. Complementary to direct and obvious consequences such as loss of production, the attacks are increasingly shifting to non-transparent and creeping impairments of production or product quality, which are only apparent at a late stage, or the influencing of payment flows. A transparent presentation of possible risks and their scope, as well as their interrelationships, does not exist. This paper shows a research approach in which the structure of subscription models and their different manifestations based on their risks and vulnerabilities are characterized. This allows suitable cyber security measures to be taken at an early stage. From this basis, companies can secure existing or planned subscription business models and thus strengthen the trust of business partners and customers.
Ongoing digitalization and Industry 4.0 enable the development of new business models due to the increase in available data and digital connected products. A promising business model type for the machinery and plant engineering industry are subscription models, consisting of products and services offered in return for continuous payments. However, subscription-based business models are associated with extensive changes in the traditional machinery and plant engineering industry, in particular, for small and medium-sized companies (SMEs). Established concepts for the development of value propositions and business models neglect important aspects, such as the integrated development and optimization of products and services across the entire life cycle or the data infrastructure. This paper presents a concept for a methodology to support SMEs developing value propositions within subscription models. Therefore, the systematic identification of customer benefits, the determination and prioritization of subscription relevant functionalities as well as the design of product and service elements addressing those functionalities are the main aspects on which the focus is placed on. The result is a subscription value proposition canvas for SMEs to address the impact of subscription models on products and services.
Die Verschärfung des Wettbewerbsumfelds produzierender Unternehmen und die als Antwort hierauf in den Fokus rückenden agilen Methoden vergrößern die Bedeutung einer effizienten Handhabung von Änderungsprozessen. Am Beispiel des Maschinen- und Anlagenbauers Ortlinghaus zeigt der Beitrag, dass eine Kombination aus ungeeigneten Änderungsprozessen und mangelhaftem IT-Support in der Praxis oft die schnelle und gleichzeitig qualitätsgesicherte Durchführung von Änderungsprozessen verhindert. Der Zielkonflikt aus geringem Zeitbedarf und hoher Prozessqualität lässt sich durch Anpassungen in der IT-Unterstützung reduzieren. Hierdurch können Erfolgsfaktoren für ein effizientes Änderungsmanagement gehoben und die Problemfelder der Workflowunterstützung, Informationsverteilung und Datenhandhabung verbessert werden. Zentrales Hindernis zur Adressierung der Erfolgsfaktoren stellt die aktuell zur Abwicklung von Change Requests genutzte Arbeitsumgebung dar. Der Beitrag präsentiert hierfür als zentralen Lösungsansatz die Internet of Production Infrastruktur. Das Potenzial der Internet of Production Infrastruktur im Kontext des Änderungsmanagements wird anhand von drei Anwendungsbeispielen verdeutlicht. Abschließend wird der Migrationspfad für Unternehmen bei der Einführung eines effizienten Änderungsmanagements aufgezeigt.
Nowadays, cyber physical systems support the improvement of efficiency in intralogistics by controlling and manipulating the production and logistic environment autonomously. Due to the complexity of the individual production processes, designing suitable cyber-physical systems based on their existing production environment is a challenge for companies.
This paper presents a new methodology on how to design cyber-physical systems conceptually to suit an individual production environment. Compared to existing design approaches, this methodology matches immediately the required functions to existing information and communication technology’s components insisting on the neutral assimilation of requirements.
Therefore, the requirement specification asks for needed functions in relating to offered functions of information and communication technology (ICT) components. The paper focusses the use case of implementing a cutting-edge mobile network technology into an existing tracking and tracing process.
Towards the Generation of Setup Matrices from Route Sheets and Feedback Data with Data Analytics
(2018)
The function or department of production control in manufacturing companies deals with short-term scheduling of orders and the management of deviations during order execution. Depending on the equipment and characteristics of orders, sequence dependent setup times might occur. In these cases for companies that focus on high utilization of their assets due to long phases of ramp up and high energy costs, it might be optimal to choose sequences with minimal setup time times between orders. Identifying such sequences requires detailed and correct information regarding the specific setup times. With increasing product variety and shorter lot sizes, it becomes more difficult and rather time intense to determine these values manually. One approach is to analyse the relevant features of the orders described in the route sheets or recipes to find similarities in materials and required tools. This paper presents a methodology, which supports setup optimized sequencing for sequence dependent setup times through constructing the setup matrix from such route sheets with the use of data analytics.
Systematisation Approach
(2023)
Current megatrends such as globalisation and digitalisation are increasing complexity, making systems for well-founded and short-term decision support indispensable. A necessary condition for reliable decision-making is high data quality. In practice, it is repeatedly shown that data quality is insufficient, especially in master and transaction data. Moreover, upcoming approaches for data-based decisions consistently raise the required level of data quality. Hence, the importance of handling insufficient data quality is currently and will remain elementary. Since the literature does not systematically consider the possibilities in the case of insufficient data quality, this paper presents a general model and systematic approach for handling those cases in real-world scenarios. The model developed here presents the various possibilities of handling insufficient data quality in a process-based approach as a framework for decision support. The individual aspects of the model are examined in more detail along the process chain from data acquisition to final data processing. Subsequently, the systematic approach is applied and contextualised for production planning and supply chain event management, respectively. Due to their general validity, the results enable companies to manage insufficient data quality systematically.
Changing customer demands lead to increasing product varieties and decreasing delivery times, which in turn pose great challenges for production companies. Combined with high market volatility, they lead to increasingly complex and diverse production processes. Thus, the susceptibility to disruptions in manufacturing rises, turning the task of Production Planning and Control (PPC) into a complex, dynamic and multidimensional problem. Addressing PPC challenges such as disruption management in an efficient and timely manner requires a high level of manual human intervention. In times of digitization and Industry 4.0, companies strive to find ways to guide their workers in this process of disruption management or automate it to eliminate human intervention altogether. This paper presents one possible application of Machine Learning (ML) in disruption management on a real-life use case in mixed model continuous production, specifically in the final assembly. The aim is to ensure high-quality online decision support for PPC tasks. This paper will therefore discuss the use of ML to anticipate production disruptions, solutions to efficiently highlight and convey the relevant information, as well as the generation of possible reaction strategies. Additionally, the necessary preparatory work and fundamentals are covered in the discussion, providing guidelines for production companies towards consistent and efficient disruption management.
More and more manufacturing companies are starting to transform the transaction-based business model into a customer value-based subscription business to monetize the potential of digitization in times of saturated markets. However, historically evolved, linear acquisition processes, focusing the transactionoriented product sales, prevent this development substantially. Elemental features of the subscription business such as recurring payments, short-term release cycles, data-driven learning, and a focus on customer success are not considered in this approach. Since existing transactional-driven acquisition approaches are not successfully applicable to the subscription business, a systematic approach to an acquisition cycle of the subscription business in the manufacturing industry is presented, aiming at a long-term participative business. Applying a grounded theory approach, a task-oriented model for themanufacturing industry was developed.
The model consisting of five main tasks and 14 basis tasks serves as best practice to support manufacturing companies in adapting or redesigning acquisition activities for their subscription business models.
In the food industry, a very large potential of data ecosystems is seen, in which data is understood, exchanged and monetized as an economic asset. However, despite the enormous economic potential, companies in the food industry continue to rely on traditional, product-oriented business models. Existing data in the value chain of industrial food production, e.g., in harvesting, logistics, and production processes, is primarily used for internal optimization and is not monetized in the form of data products. Especially the pricing of data products is a key challenge for data-based business models due to their special characteristics compared to conventional, analog offerings and multiple design options. The goal of this work is therefore to solve this issue by developing a framework that allows the identification of pricing models for data products in the industrial food production. For this purpose, following the procedure of typology formation, essential design parameters and the respective characteristics are derived. Furthermore, three types for pricing models of data products are shown. The results will serve not only stakeholders in the food industry but also manufacturing companies in general as input for an orientation of their databased business models.
Task-Specific Decision Support Systems in Multi-Level Production Systems based on the digital shadow
(2019)
Due to the increasing spread of Information and Communication Technologies (ICT) suitable for shop floors, the production environment can more easily be digitally connected to the various decision making levels of a production system. This connectivity as well as an increasing availability of high-resolution feedback data, can be used for decision support for all levels of the company and supply chain. To enable data driven decision support, different data sources were structured and linked. The data was combined in task-specific digital shadows, selecting clustering and aggregation rules to gain information. Visual interfaces for task-specific decision support systems (DSS) were developed and evaluated positively by domain experts. The complexity of decision making on different levels was successfully reduced as an effect of the processed amounts of data. These interfaces support decision making, but can additionally be improved if DSS are extended with smart agents as proposed in the Internet of Production.
Progress in the development of small electric and hybrid aircraft promises business opportunities for thin-haul air mobility services. In order to develop demand-oriented flight plan scenarios for Germany, this paper presents a model to estimate the marked volume of thin-haul air mobility. To quantify the potential demand, our model includes the steps of trip generation, trip distribution and mode choice. Trip generation and distribution takes place between 412 geographic subdivisions of Germany and is based on calibrated traffic forecast data for the year 2030. For the first time the five relevant modes of transport, namely: car, intercity train, intercity bus, commercial aircraft and thin-haul air mobility services, have been included in one model. The step of choosing the transport mode is implemented via a generalized cost approach, taking into account travel costs and travel time. Additionally, route modeling of all transport modes is enhanced by real market data using large-scale data readouts of web interfaces. As primary result we predict a market share of 6 % or 81 million trips per year for thin-haul air mobility services. The demand concentrates on a small number of airports: 30 % of the trips are estimated to be between only 20 airports. Hubs and main routes are identified to offer the potential for scheduled air services.
Analysis of the Harmonizing Potential of Order Processing Attributes in Spread Production Systems
(2010)
The paper discusses an approach how to measure the competitive advantage of harmonized order processing data by making use of knowledge about the interdependencies between related benefit dimensions. Corresponding harmonization projects are all projects that strive for common structures in product attributes, classification systems or product structures. The main objective of the underlying research work is the development of a method for the estimation of the benefit potential of harmonized order processing data.
The successful use of Business Analytics is increasingly becoming a differentiating competitive factor. The ability to extract data-driven insights and integrate them into decision-making is becoming growingly important. The underlying technologies are evolving exponentially, the value proposition differs from simple descriptive applications to automated decision-making. Existing approaches found in literature and practice to classify those levels only insufficiently mark down the boundaries between the different technology levels. As a consequence, it is often unclear which characteristics of the technology interact with the working environment, which can be described as a socio-technical system. Using a systematic literature review, this paper identifies the characteristics of Business Analytics and delineates three types of Business Analytics based on case studies. Thus, a starting point for the socio-technical system design and optimization for the use of Business Analytics is created.
While digitization is a strategic advantage in numerous industries such as the automotive industry or mechanical engineering, other industries like the German quarrying industry have not yet established a transformation towards a digitized industry. This leads to inefficient work and inaccurate forecasting capabilities. To address these challenges, digital platforms can incentivize digitization
by supporting the capacity utilization and forecasting capability of these companies. In this paper, the quarrying industry is analyzed by a morphology and different types of companies are identified. Knowing the digital maturity of these companies and by determining the key factors to forecast demands and the capacity utilization, different operating models are derived. Combined with a morphology and the value creation system, different scenarios for the identification of platform services are examined. These scenarios are weighted in a utility analysis to get an operating model blueprint to develop and establish digital platforms in less digitized industries.
The use of Business Analytics (BA) helps to improve the quality of decisions and reduces reaction latencies, especially in uncertain and volatile market situations. This expectation leads a continuously rising number of companies to make large investments in BA. The successful use of Business Analytics is increasingly becoming a differentiator. At the same time, the use of BA is not trivial, rather, it is subject to high socio-technical requirements. If these are not addressed, high risks arise that stand in the way of successful use. In particular, it is important to consider the risks in relation to the different types of BA in a differentiated way. So far, there is a lack of suitable approaches in the literature to consider these type-specific risks with regard to the socio-technical dimensions: people, technology, and organization. This paper addresses this gap by initially identifying risks in the use of Business Analytics. For this purpose, possible risks are identified using a systematic literature review and verified with a Delphi survey with various partners experienced in dealing with BA. Subsequently, the identified and validated risks are assigned to three different types of Business Analytics (Descriptive, Predictive and Prescriptive Analytics) and assessed in order to systematically address and reduce the risks. The result of this paper is an overview of the interactions between the socio-technically assigned risks, summarized in a risk catalog, and the different types of Business Analytics.
Auf Basis einer systematischen Literaturanalyse wurden insgesamt 11 Kennzahlen identifiziert, welche die Grundlage zur Beschreibung der operativen Leistungsfähigkeit von Unternehmen bilden. Die Kennzahlen wurden in die vier Leistungsdimensionen Effizienz, Qualität, Zeit und Flexibilität eingeteilt.
Es geht um die Entwicklung eines Software-Tools zur Unterstützung bei der Auswahl von geeigneten 3D-Druckdienstleistern im Kontext der additiven Ersatzteillogistik. Im Fokus steht der Logistikdienstleister als potentieller Nutzer des Softwaretools. Das Softwaretool erfüllt zwei zentrale Funktionen: Überprüfung ob ein Ersatzteil additiv gefertigt werden soll und Auswahl eines konkreten Produzenten durch Matchingalgorithmus.
Due to Digital Transformation, also called Industry 4.0 or the Industrial Internet of Things, the barrier for implementing data collecting technology on the shop floor has decreased dramatically in the past years – leading to an increasingly growing amount of data from a multitude of IT systems in production companies worldwide. Despite that, the production controller still relies heavily on intrinsic knowledge and intuition for the management of disruptions in production. Thanks to advances in the fields of production control and artificial intelligence, potentials for the collected data for disruption management arise. However, in order to transform data into usable information and allow drawing conclusions for disruption management in production, the relevant data-objects, disturbances and alternative actions must be known. Thus, the decision-making can be supported, reducing the decision latency and increasing benefit of alternative actions. Therefore, the goal of this paper is to discuss the prerequisites necessary to perform a data based disruption management and the methodology itself, serving as an approach to allow companies to build a data basis, classify disruptions and alternative actions in order to improve decision making in the future. [https://link.springer.com/chapter/10.1007/978-3-030-28464-0_13]
Factory automation and production are currently
undergoing massive changes, and 5G is considered being a key
enabler. In this paper, we state uses cases for using 5G in the
factory of the future, which are motivated by actual needs of the
industry partners of the “5Gang” consortium. Based on these use
cases and the ones by 3GPP, a 5G system architecture for the
factory of the future is proposed. It is set in relation to existing
architectural frameworks.
In recent years, the complexity of the management of supply chains has increased significantly due to the growing individualization of products and dynamics of the market environment. To remain competitive, ensuring efficient and flexible processes and procedures along the entire supply chain are of particular importance for companies. Especially in the inter-company context, decisions must be made as quickly and correctly as possible. To enable good decision-making processes data must be processed and provided in a targeted manner. Currently, however, the necessary transparency is often lacking within the supply chains. In this article, a software-based assistance system for decision support on supply chain level is presented that aims to increase the transparency and efficiency of the decision-making process. A concept for decision support on supply chain level is presented. This paper focuses on the conceptual linkage of relevant decisions and data. Therefore, indicators are identified and linked with the relevant decisions. Moreover, a suitable way of visualizing the identified indicators for each decision in a user-friendly manner is defined. These results are then used to implement the software tool.